Tokyo, Japan (remote negotiable)


Senior Research Manager (Tokyo)

We are looking for an exceptional Research Manager to join our team in Tokyo. The Research Manager will help manage the end-to-end research process and be a key contact for the client to ensure each project meets and exceeds the client’s expectations. You will be working on our key account who are a major Fast Food outlet in Japan.

The successful applicant will ideally be based in Tokyo but we are open to applicants from outside Tokyo for a remote-working arrangement. Native-level or very high proficiency in Japanese is a must.

Duties and Responsibilities

  • Build and maintain ongoing relationships with stakeholders within our key account.
  • Manage research projects end-to-end: from questionnaire design, survey set up, fieldwork, data processing, analysis and report writing.
  • Work with the client to design questionnaires and analyze data to directly answer key business questions.
  • Build professional reports and compelling presentations and deliver to senior marketing executives.
  • Provide support to clients by responding to ad-hoc requests and questions in a timely and efficient manner.
  • Attend client meetings to understand business issues in order to drive research and analysis on the performance of our marketing campaigns, new product initiatives, promotions and advertising.

Required Experience + Skills

  • Proven experience  as a customer facing Account Director or Researcher within the market research industry.
  • Strong experience in research, insights and analytics.
  • Strong grasp of statistical concepts + questionnaire design.
  • Ability to create a story and create insights using data and analytics
  • Strong proficiency with Microsoft Office (Word, PowerPoint and Excel).
  • Native or near-native level Japanese skills
  • Business-level English skills

The successful candidate will be…

  • Passionate about data and insights
  • Fun, smart, detail-oriented and resourceful.
  • Comfortable working in a collaborative, friendly team environment (not a rigid hierarchy)
  • Able to work in a fast-paced environment with short timelines.

Why join us?

  • Small but fast-growing team with a flat hierarchy. Your efforts – good or bad – will have a direct and very noticeable impact.
  • Flexible work environment and schedule
  • Bonus Incentive depending on the performance of overall APMEA region after 1st year of employment
  • Compensation + Commuting expenses + other benefits

Our values

  • Diligence: ‘A failure to search is a failure to find’.
  • Creative Spirit: ‘Creativity is intelligence having fun’.
  • Open-Minded: ‘Minds are like parachutes; they work better when open’.
  • Love of Design: ‘The devil is in the detail’.
  • Fun: ‘Laughter is the best medicine’.

Does this sound like you? Email us your resume!